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Privacy

Last updated 2026-09-25

What we collect, and why

Your name, email, company and country	To create your account, issue your invoice, and reach you about your order. Supplied by you at registration.
Your order and delivery history	To show your services in your dashboard, to deliver them, and to keep the accounting records a business is required to keep.
The business details you type into the intake	To build your deliverable from your own information rather than from guesses. Used for that and nothing else.
Files you send for your order (data, documents, images, audio)	To build what you ordered — for example, to train a model on your own data. Used for that and nothing else. You can remove any file from your dashboard at any time, and they are deleted with your account.
Contact details you give in the chat assistant	If you write your email or phone number in the chat, we keep it with the last few lines of what you asked, so that a person can get back to you. Ask and we delete it.
A password-reset request	The email you entered and when, so that we can send you a reset link. Removed with your account.
A session cookie and your language preference	To keep you logged in and to show the site in the language you chose. No advertising or cross-site tracking cookies are set by us.

What we do not do

We do not sell or rent your data, and we run no advertising pixels on this site.
We do not use your business details to train a general-purpose model.
We do not read your deliverables after handover; they are yours.

Who else sees it

These kinds of processor, and only what each one needs:

Payments. Card payments go through our payment provider, which is the merchant of record and handles your card details directly — we never see your card number. If you pay by bank transfer, we see the payer name and reference on the transfer.
The chat assistant. Messages you type in the chat are processed by third-party AI model providers to generate the answer. Depending on the provider, they may keep messages for abuse and reliability checks, and some may use them to improve their services — so do not type passwords, card numbers or other sensitive personal data into the chat.
AI model providers that build your order. Building a deliverable sends the brief, the business details you supplied and, where needed, the files you sent, to AI model providers. Not every provider's terms exclude using submitted material to improve its own models, and some process data outside the European Union. If you would rather your material were not sent to any third-party model, tell us before you order and we will tell you whether the service can still be delivered.
Rented computing for model training. When your order includes a model trained on your own data, a copy of that data is processed on computing capacity rented for that one job — which may be outside the European Union — and deleted from it when the job ends.
Voice and telephony providers. For phone and voice services, the calls to your line and their audio are processed by telephony and speech providers in order to answer and handle each call.
Email delivery. Messages about your order — payment received, delivery, password reset — are sent through an email delivery provider, which handles your email address and the message.
Hosting. The site and your account data run on our own server.

The free website check. When you check a website, we fetch its public pages the way an ordinary visitor would, following its robots.txt, and keep the result for 24 hours so a repeat check of the same site costs nothing. The result is stored against the website, not against you. To limit how many checks can be run, your IP address is used only in memory and in scrambled form, and is never stored with the result.

Concierge memory. When you are signed in, the assistant keeps the needs, goals and preferences you tell it, and a one-line summary of each conversation, so it does not ask you again. You see them in your dashboard and can remove any item, or all of them, at any time; they are included when you download your data and erased when you delete your account. The summary is written by an AI model after the conversation; card numbers and passwords are never kept.

How long we keep it

Account and order records are kept while your account exists and afterwards for as long as tax and accounting rules require. Delivered files stay available in your dashboard so you can re-download them. Intake details and the files you sent are kept with the order they belong to until you remove them or close your account.

Your rights

You can ask for a copy of what we hold, ask us to correct it, or ask us to delete your account and its data. Write to the contact address below and we will act within 30 days. Deleting your account removes your personal data; we keep the minimum invoice record that accounting rules require, and nothing more.

Security, honestly stated

Passwords are stored only as a one-way hash and we never see them. Repeated wrong passwords lock an account for a while, and resetting a password signs you out everywhere else. Your delivered files are served only to your own logged-in session. We do not hold a formal security certification, and we will not claim one: if your procurement requires an audited vendor, we are not the right supplier and we would rather tell you now.