Video Call Equipment ID
When customers show you their equipment on a video call, we recognise the model and likely parts and fill in the job for you.
- Pilot the plan to start small
- Inspected before it goes live
- Monthly or every 3 months, or yearly
- 3–6 days build time, once your material is in
What you get
- Browser video-call link customers open without installing anything
- AI equipment make and model recogniser trained on your service history
- AI nameplate reader for model and serial numbers
- Job-record prefill with likely parts in your field-service software
- Visible-problem highlighting on the live picture
- Call snapshot saved to the customer's record
How your order runs, after you choose a plan
Questionnaire
You answer a short questionnaire about your business, your goals and your style.
Five sample concepts
We prepare five sample directions built from your answers — designs, personalities, layouts or setups, depending on the service.
You choose or mix
Pick one, or mix them — for example the colours of one with the layout of another.
Upload your material
Send your logo, photos, prices and texts. We use only what you give us.
We build it
Our specialist AI team builds the complete service from your choice and your material.
Quality inspector
An automated inspector checks the work. Anything that fails is rebuilt before you see it.
Live
A website goes live on your own domain; everything else arrives in your dashboard.
The five samples usually arrive within minutes. Each service's build time is counted from the day your questionnaire and material are complete.
How it works
What it does for you, every day, once it is live.
- 1Recognises make and model from the unit's appearance
- 2Reads model and serial numbers off the nameplate
- 3Highlights visible problems seen in your past service jobs
- 4Pre-fills the job record with likely parts to bring
Connects to
Connected to the tools you already use.
How we deliver it
Choose your plan
Every plan includes the complete service. A bigger plan adds AI usage, care and capacity.
Pilot
Start small- The complete service is included in this plan.
- 1 model and up to 100,000 images, full training process included · 300 retrains a month on your new data · extra retrain $165
- 2 care rounds a month — changes, fixes and help
- Assistant: up to 40 chats a day
- Jobs worked on at the same time: 1
Start
- The complete service is included in this plan.
- Up to 2 models and 300,000 images, full training process included · 750 retrains a month on your new data · extra retrain $465
- 4 care rounds a month — changes, fixes and help
- Assistant: up to 100 chats a day
- Jobs worked on at the same time: 2
Growth
Recommended- The complete service is included in this plan.
- Up to 4 models and 750,000 images, full training process included · 1,800 retrains a month on your new data · extra retrain $1,150
- 8 care rounds a month — changes, fixes and help
- Assistant: up to 300 chats a day
- Jobs worked on at the same time: 4
Scale
- The complete service is included in this plan.
- Up to 8 models and 2,000,000 images, full training process included · 4,500 retrains a month on your new data · extra retrain $3,045
- 22 care rounds a month — changes, fixes and help
- Assistant: up to 1,000 chats a day
- Jobs worked on at the same time: 8
Bigger than Scale? Enterprise is quoted after a free assessment.
- Built on your business — your data, rules and tools — by our specialist AI team, not a generic template.
- Every delivery passes our quality checks before you see it: tested, working and documented.
- On a monthly plan, the AI usage is included up to your allowance, so your bill is predictable. Beyond it you pay only the rate shown, or move up a size.
- On every plan: we keep it live and running, improve it each month from its own results, and your monthly care rounds cover changes, fixes and help.
Included in the price
- The service built for your business and running (or delivered)
- Findings sent to you as alerts or a morning summary
- Results as a spreadsheet export
Extras
Tick what you want on top; the total updates as you go.
What we need from you
We use only what you give us — we never invent your details.
- Which field-service software do you use?
- What equipment brands do you service most?
- Can we use past job notes and photos for training?
- Who on your team takes the remote calls?
- What parts list or price book should prefill draw from?
Your data stays yours.
The promise, in plain words — and each part is built into how we work, not just written here.
Encrypted, per customer
Everything you send us is encrypted with keys that belong to your account alone.
Used only for your service
Your files and answers are used to build your service — never for another customer's work.
No outside AI without approval
Data you mark confidential is not sent to any outside AI service we have not approved. By default it is handled only by our own tools.
Delete everything, any time
From your account you can delete everything you sent us and everything built from it. Your keys are destroyed, so even backups become unreadable, and you get a deletion receipt. Only the invoice records that accounting law requires are kept.
Add-ons & upgrades
Start with the build, then add what you need — anytime.
Built for your sector
Ready to see it built on your business?
Start with the Pilot plan — the complete service, built on your business and run for you. Move up when you need more.